AI answering service and AI receptionist for HVAC companies
An AI answering service for an HVAC company picks up every call and WhatsApp message while technicians are on a roof or in an attic. It asks the questions your dispatcher would ask — address, system type, symptom, whether anyone at home is at risk from heat or cold — separates emergencies (no heat in a freeze, no cooling in a heat wave, gas smell) from routine work, books the visit in your calendar, alerts the on-call technician and follows up open quotes and seasonal tune-ups. It never diagnoses or quotes repairs you have not approved. With Jelliu you set it up without code.
Jelliu in one paragraph
Jelliu is a no-code platform for autonomous AI agents (called Bop) that answer and make phone calls and handle WhatsApp, email and web chat in English, Spanish and Portuguese — for sales, customer support, appointment booking, collections and outbound campaigns. It has a permanent Free plan with 15 voice minutes a month; paid plans start at $99/month (Starter $99, Growth $249, Business $549; Enterprise custom, including installation on your own servers).
What the AI agent does
- Answer every call and WhatsApp 24/7, including peak-season overflow
- Triage: no heat, no cooling, water leak, noise, thermostat, gas smell (gas smell → tell the caller to leave and call the gas utility or 911, then alert on-call)
- Collect address, system type and age, symptom and photos
- Book diagnostic visits, installs and tune-ups in your calendar
- Quote only the published service-call fee or maintenance plan you approve
- Follow up open estimates and remind maintenance-plan customers before each season
- Hand off to a person with a summary when the caller asks or the case is outside the script
Example
July, 9:40 p.m.: a homeowner calls because the AC is blowing warm air and an elderly parent lives with them. Bop asks for the address, unit age and whether the breaker tripped, marks it urgent under your heat rule, books the first slot tomorrow at 7 a.m., texts the on-call technician the summary and sends the homeowner a WhatsApp confirmation with the published service-call fee.
How to set it up
- Create a free Jelliu account and describe the job in plain language.
- Add your information: services, hours, prices you publish, policies.
- Connect your calendar or CRM, your phone number and WhatsApp.
- Test with real calls, then turn it on and review conversations.
Related
AI receptionist · AI answering service · Appointment scheduling · Best AI receptionist · Best AI voice agents for small business · Free AI agent templates by industry · AI agents guide · Pricing
AI agents by industry
Real estate · Law firms · Auto dealerships · Gyms & fitness studios · Hotels & vacation rentals · Property management · Salons & spas · Recruiting & staffing · Plumbers · Medical clinics · Financial services · Med spas · Roofing contractors · Pest control · Dental offices · Home services & HVAC · E-commerce · Insurance · Restaurants
Sources
Checked November 8, 2026: jelliu.co/pricing
Frequently asked questions
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