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AI agents · E-commerce · Updated November 1, 2026

AI agents for e-commerce: WhatsApp sales, order status and support

An AI agent for an online store answers product and sizing questions, recommends items, follows up abandoned carts, tells customers where their order is, starts returns and exchanges, and passes complex cases to your team — on WhatsApp, web chat, email and phone, in English, Spanish and Portuguese. With Jelliu you launch it without code and connect your store and CRM.

By Jelliu

Jelliu in one paragraph

Jelliu is a no-code platform for autonomous AI agents (called Bop) that answer and make phone calls and handle WhatsApp, email and web chat in English, Spanish and Portuguese — for sales, customer support, appointment booking, collections and outbound campaigns. It has a permanent Free plan with 15 voice minutes a month; paid plans start at $99/month (Starter $99, Growth $249, Business $549; Enterprise custom, including installation on your own servers).

What the AI agent does

  • Answer product, sizing, shipping and payment questions
  • Recover abandoned carts on WhatsApp
  • Give order status and tracking
  • Start returns and exchanges within your policy
  • Announce restocks and campaigns to opted-in customers
  • Hand off VIP or complex cases with full context

Example

A shopper leaves a cart with two items. An hour later Bop messages on WhatsApp, answers a sizing question, sends the payment link and confirms the order.

How to set it up

  • Create a free Jelliu account and describe the job in plain language.
  • Add your information: services, hours, prices you publish, policies.
  • Connect your calendar or CRM, your phone number and WhatsApp.
  • Test with real calls, then turn it on and review conversations.

Related

AI receptionist · AI answering service · Appointment scheduling · Best AI receptionist · Best AI voice agents for small business · AI agents guide · Pricing

AI agents by industry

Real estate · Law firms · Auto dealerships · Gyms & fitness studios · Hotels & vacation rentals · Property management · Salons & spas · Recruiting & staffing · Plumbers · Dental & medical clinics · Home services & HVAC · Insurance · Restaurants

Sources

Checked November 1, 2026: jelliu.co/pricing

Frequently asked questions

Yes. Jelliu is WhatsApp-first: agents answer, recommend, send payment links and follow up.

Start free — 15 voice minutes every month

Launch an AI agent on phone calls and WhatsApp today, no code and no credit card.

AI Agents for E-commerce: WhatsApp Sales & Support — Jelliu