Can an AI receptionist transfer calls?

Yes. A Jelliu agent can transfer a live call to a phone number you set, or route the caller to another Jelliu agent, following conditions you write in plain language.

What is the difference between an AI receptionist and an AI answering service?

They overlap. An answering service focuses on picking up calls you would otherwise miss; an AI receptionist also acts as your front desk, routing callers to the right person or team. With Jelliu, the same agent can do both.

Will callers know they are talking to AI?

You decide how the agent introduces itself; we recommend being transparent that callers are speaking with an AI assistant.

Is there a free AI receptionist?

Jelliu has a Free plan with 15 voice minutes every month, no credit card, so you can try an AI receptionist before paying. Paid plans start at $99/month with voice minutes included.

Which businesses use an AI receptionist?

Any business that gets phone calls: clinics, dental and medical offices, law firms, real estate, home services, salons, restaurants and agencies.

Use case · AI receptionist

AI receptionist: a virtual front desk that answers, routes and books every call

An AI receptionist is an AI voice agent that works your front desk: it greets every caller by your business name, finds out what they need, answers from your own information, books appointments, takes messages and transfers the call to the right person or team. Unlike a phone menu, callers just say what they need. With Jelliu you set one up without code. Start on the Free plan (15 voice minutes every month, no credit card); paid plans start at $99/month.

By JelliuUpdated October 29, 2026

Human front desk or phone menu vs an AI receptionist

	Front desk / phone menu	Jelliu AI receptionist
Hours	Business hours	24/7
Busy line	Hold or voicemail	Every call answered
Routing	Press 1, press 2	Caller says what they need
Appointments	Manual	Booked on your calendar
Call notes	Sticky notes	Summary and transcript of every call
Languages	Whoever is on shift	English, Spanish and Portuguese

What does an AI receptionist do?

Greets every caller by your business name, 24/7, including after hours and when the line is busy.
Answers common questions — hours, location, services, prices, policies — from your own information.
Books, moves and cancels appointments on your calendar during the call.
Transfers the call to a phone number you choose, or to another Jelliu agent (for example sales or support), based on rules you write in plain language.
Takes messages and sends you a summary and transcript of every call.
Texts the caller a WhatsApp or email follow-up with an address, link or confirmation.

How to set up an AI receptionist with Jelliu

Create an agent, give it your business name, greeting and tone.
Add your information: website, FAQ, services, prices and hours.
Set the transfer rules: which calls go to which number or agent, and when.
Connect your calendar and CRM, make a test call, then point your business line to the agent.

Channels, languages and price

Jelliu agents work on WhatsApp, voice calls, email and web chat, in English, Spanish and Portuguese, and you can manage them from the dashboard or from a WhatsApp chat. See also AI answering service, appointment scheduling and AI phone agents. Plans start at $99/month — see pricing.

AI agents by industry

Real estate · Law firms · Auto dealerships · Gyms & fitness studios · Hotels & vacation rentals · Property management · Salons & spas · Recruiting & staffing · Plumbers · Dental & medical clinics · Home services & HVAC · E-commerce · Insurance · Restaurants

Guides

WhatsApp AI agent · How to build an AI agent · AI agent vs chatbot · AI cold calling · AI appointment setter · AI voice agent pricing · AI receptionist cost · AI agents for small business

Frequently asked questions

An AI voice agent that answers your business phone like a front desk: it greets callers, answers questions, books appointments, takes messages and transfers calls to the right person.

Put an AI receptionist on your phone line

Free plan: 15 voice minutes every month. No code.

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