AI phone agent: an AI call center that answers and makes calls
An AI phone agent is an AI voice agent that holds real phone conversations: it answers inbound calls and places outbound calls, understands what the caller needs, takes action in your tools and follows up on WhatsApp or email. Run many of them together and you have an AI call center for support, sales, appointment booking and collections. With Jelliu you launch one without code. Start on the Free plan (15 voice minutes every month, no credit card); paid plans start at $79/month.
What can an AI phone agent do?
- Inbound: answer support and sales calls 24/7 and resolve common requests.
- Outbound: call lead lists, reminders, surveys and payment follow-ups as campaigns.
- Book, confirm and reschedule appointments during the call.
- Look up and update customer records in your CRM.
- Follow up after the call on WhatsApp or email.
- Hand off to a person with the full context when needed.
How to launch an AI call center with Jelliu
- Create an agent and describe its job, tone and limits.
- Add your knowledge and connect your CRM and calendar.
- Get a phone number and make a test call.
- Go live on inbound calls, or upload a list and launch an outbound campaign, and watch results in live analytics.
Channels, languages and price
Jelliu agents work on WhatsApp, voice calls, email and web chat, in English, Spanish and Portuguese, and you can manage them from the dashboard or from a WhatsApp chat. Compare vendors in our voice AI platform comparison, or see AI answering service and AI SDR. Plans start at $79/month — see pricing.
Frequently asked questions
Launch your AI phone agent
Free plan: 15 voice minutes every month. No code.