Can an AI agent handle collections calls?

Yes. Jelliu runs collections campaigns by voice, WhatsApp or email that remind customers, record a promise to pay or a payment and send a payment link. You set the script, contact hours and retry limits to match the rules that apply to you, such as the FDCPA and Regulation F for debt collectors in the US.

Does the agent approve loans or give financial advice?

No. It shares only the information you approve and publish, collects details and documents, and passes credit decisions, advice and exceptions to your staff.

Can a bank run Jelliu on its own servers?

Yes, on the Enterprise plan Jelliu can be installed on your own servers or private cloud. See the private AI voice agent page.

AI agents · Financial services · Updated November 8, 2026

AI agents for banks, credit unions, lenders and financial services

An AI agent for a bank, credit union, lender, loan servicer or fintech answers every customer or member call and WhatsApp message — evenings and weekends included — handles routine questions about hours, branches, products and the documents you require, follows up loan and account applications that stall, books appointments with a loan officer or advisor, and runs payment reminders and collections follow-ups that capture promises to pay and send payment links. Anything that needs a licensed person, an account decision or a dispute goes to your team with a summary. With Jelliu you set it up without code, in English, Spanish and Portuguese.

By JelliuUpdated November 8, 2026

Jelliu in one paragraph

Jelliu is a no-code platform for autonomous AI agents (called Bop) that answer and make phone calls and handle WhatsApp, email and web chat in English, Spanish and Portuguese — for sales, customer support, appointment booking, collections and outbound campaigns. It has a permanent Free plan with 15 voice minutes a month; paid plans start at $99/month (Starter $99, Growth $249, Business $549; Enterprise custom, including installation on your own servers).

What the AI agent does

Answer customer and member calls 24/7: hours, branches, products, required documents
Follow up loan, mortgage and account applications that stalled, and collect missing documents
Book appointments with a loan officer, advisor or branch
Send payment-due reminders by phone, WhatsApp or email before the due date
Run collections follow-up campaigns that record promises to pay and send payment links
Re-contact past applicants and existing customers with offers you approve
Route disputes, hardship requests, fraud reports and account decisions to your team with a summary
Log every call and message with an outcome for your QA and audit records

Example

A credit union member started an auto-loan application online but never uploaded proof of income. The next morning Bop, the Jelliu agent, sends a WhatsApp message, explains which document is missing, receives the file in the chat and books a call with a loan officer. Later in the month, members with a payment due in three days get a reminder; one replies that they can pay on Friday, and the agent records the promise to pay and sends a payment link that day.

How to set it up

Create a free Jelliu account and describe the job in plain language.
Add your information: services, hours, prices you publish, policies.
Connect your calendar or CRM, your phone number and WhatsApp.
Test with real calls, then turn it on and review conversations.

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AI agents by industry

Real estate · Law firms · Auto dealerships · Gyms & fitness studios · Hotels & vacation rentals · Property management · Salons & spas · Recruiting & staffing · Plumbers · Medical clinics · HVAC companies · Med spas · Roofing contractors · Pest control · Dental offices · Home services & HVAC · E-commerce · Insurance · Restaurants

Sources

Checked November 8, 2026: jelliu.co/pricing, consumerfinance.gov/rules-policy/regulations/1006/, fcc.gov/document/fcc-makes-ai-generated-voices-robocalls-illegal

Frequently asked questions

Answer routine calls and WhatsApp messages around the clock, follow up stalled applications, book appointments with staff, send payment reminders and run collections follow-ups. Account decisions, disputes and anything that needs a licensed person stay with your team.

Start free — 15 voice minutes every month

Launch an AI agent on phone calls and WhatsApp today, no code and no credit card.

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