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Solutions · E-commerce

AI agents for e-commerce

Most e-commerce revenue leaks out through abandoned carts and slow support. Jelliu AI agents recover carts with timely, personalized outreach, answer order-status and product questions instantly, and follow up after purchase to drive reviews and repeat orders — across WhatsApp, voice, email, and chat, 24/7, in each customer’s language.

By JelliuUpdated June 16, 2026

The problem

Shoppers abandon the majority of carts, and generic recovery emails get ignored. Support tickets spike during promotions, "where is my order?" questions flood the inbox, and after-sale follow-up that would earn reviews and repeat purchases rarely happens consistently.

How Jelliu solves it

  • Cart recovery: agents reach out on WhatsApp or by call within minutes, answer the objection, and close the sale.
  • Order support: instant answers on order status, shipping, returns, and product questions.
  • Post-purchase: follow-ups that request reviews, surface replenishment, and recommend the next order.
  • Promotions: outbound campaigns that announce drops and offers to your contact list.
  • Omnichannel: one conversation context across chat, WhatsApp, email, and voice.

The outcome

Recovered carts and faster support turn into measurable revenue, support load drops during peak periods, and consistent post-purchase follow-up lifts reviews and repeat-order rate — all without expanding the support team.

Frequently asked questions

Yes. Jelliu offers native integrations, a REST API, webhooks, and 1,000+ apps via Zapier — including Shopify — so cart, order, and customer data flow in and out.

Recover carts and answer every shopper instantly

Start a free 15-minute trial and put AI agents on recovery, support, and follow-up.

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